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Volumetric Weight

It’s not the weight got by weighing a box on a scale. The volume weight is the space occupied by a box in the carrier. Thus, your price will be based on the volumetric weight of the boxes rather than the actual weight.
To understand better, take a cushion or a teddy bear, weigh on a scale –both are lightweight, but by nature are bulky. Carriers will not charge these commodities as per the weighing scale, as their volumetric weight is often on the higher side.

How to manually calculate volumetric weight

1) Measure three dimensions of the box (length, width, height) and multiply them.
2) If you have measured the dimensions in centimetres, then attain the result by dividing by 5000 (with EU economy services divide by 4000)
3) When your scale of measurement is in inches, then get the result by dividing by 305 (with EU economy services divide by 245)
4) The outcome of this calculation is the volumetric weight of your box. After comparing the volumetric weight to the actual weight of the box, the courier will take the higher side from the two as chargeable weight (this is also known as billable weight).

SELECT UNIT OF MESAURE

ENTER DIMENSIONS

length x width x height
CM
CM
CM

ACTUAL WEIGHT

KG (Required For Comparsion)

DIMENSIONAL WEIGHT

KG
=
KG
The Dimensional Weight (L x W x H / 5000) is greater than the Actual Weight of the package and will be used for rates calculations.
Frequently Asked Questions

FAQS

  • Why should I pay more than my box’s actual weight ?
    In not all cases you’d end paying more than your box’s actual weight, when you do, it’s because the carrier has found that the volumetric weight of the box is higher than your actual weight. Thus, you will invoice accordingly.
  • Why the difference in volumetric weight when I checked before sending ?
  • Can I dispute the volumetric weight with the carrier ?
    There’s a scope to dispute volumetric weight. To challenge, you may require producing the photographs of boxes when you’ve measured them. More often than not, carrier presents the accurate details of volume weight as they measure using the scanners.
  • Will there be a penalty if I choose not to disclose the dimensions of the box ?
    The carrier may charge a penalty if undisclosed dimensions exceed their specified size limit. However, even if the dimensions are below their stipulated specification, you may end up paying on volume or you may opt for it to be sent back to you - for which you have to pay. This transaction will be a complete train wreck, so it’s recommended to share the box dimensions with the carrier.
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